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Levels of Partnership: Technical Resources

BronzeSilverGold

4D Bronze Partner Two 4D Bronze Partner 4D Gold Partner

Technical Resources
Tech Notes : Published regularly by technicians and experts in the 4D world under the supervision of 4D’s tech support department; Integrated into 4D’s Knowledgebase, they offer you many examples and programming techniques. Yes Yes
4D Partner Central : A dedicated Web site (in English) giving you additional technical resources, code examples, etc. in addition to the services above. Yes Yes Yes
Partner-only 4D Forum : A space reserved on the 4D forums for Partners to exchange information and help each other out. (4D Developer Network CH-DE/FR). Yes Yes Yes
Partner-only FTP Site :A private side to download information and exclusive software. Yes Yes Yes

Tech Support : By email, corresponding to Developer Tech Support according to the General Conditions of Technical Support: It includes the possibility of access by 1 beneficiary in your organization and the handling of a credit of 6 h per year which means 1/2 h per month maximum (not admissible within this framework are incidents related to the connectivity software or expansions not included in your 4D Partner membership).

  Yes  
Tech Support : By email, corresponding to Developer Tech Support according to the General Conditions of Technical Support: It includes the possibility of access by 3 beneficiary in your organization and the handling of a credit of 12 h per year which means 1 h per month maximum (not admissible within this framework are incidents related to the connectivity software or expansions not included in your 4D Partner membership).     Yes
Bugbase : Dedicated access to a Web portal allowing you to view all bugs reported to 4D, with their status, as well as the ability to submit your own bugs.   Yes Yes

Technical Meetings : (in office of AJAR) :
1 day per year Code-Review of the 4D Software of your choice in the office of AJAR, not included is third-party software. The time to understand your specific situation,
in particular, to read all documents or your application
check is included with.

    Yes

Silver and Gold Partners may also be eligible for discounts on 4D products and services. For more information, please consult your 4D representative.

 
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